Code of conduct
Respect the game and each other
All members, visitors, coaches, and officials are expected to uphold the following standards to ensure a safe, inclusive, and enjoyable environment for everyone.
Respect and behaviour
- Treat all members, visitors, coaches, and officials with respect, dignity, and courtesy.
- Do not engage in any form of abuse, harassment, bullying, or discrimination including verbal, non-verbal, physical, and/or online behaviour.
- Act as a positive role model, on and off the court, and help foster a welcoming, inclusive club culture.
Fair Play and integrity
- Play fairly and always follow the rules of tennis and pickleball, respectively.
- Comply with all Club policies and decisions made by the Committee.
Safety and wellbeing
- Help maintain a safe environment for all participants to the Club.
- Do not engage in unsafe, reckless, or inappropriate behaviour on or around the courts, clubhouse, and grounds.
- Respect the use of Club facilities, equipment, and property.
Child safety
- Members, coaches, and visitors must always prioritise the safety and well-being of minors, including:
○ treating minors with respect, patience, and encouragement
○ maintaining appropriate boundaries when interacting with children
○ complying with the Club’s child-safe policies and procedures. - Report any concerns regarding a child’s safety promptly to the Club’s Member Protection Information Officer (MPIO) via [email protected]
Communication and conduct
- This Code of Conduct applies to behaviour at the Club and in all Club-related communications, including email, messaging, and social media.
- Members are expected to represent and promote the Club positively within the broader community.
Club community
- Respect the time, effort, and volunteer contribution of all Club Committee members.
- Support the Club’s friendly, inclusive, and community-focused environment.
Complaints and concerns
- All complaints or concerns should be directed to the Club’s Member Protection Information Officer (MPIO), who will manage matters confidentially and appropriately via [email protected].
Breaches of the code
- Breaches of this Code of Conduct may result in disciplinary action, including warnings, suspension, or termination of membership.
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Our location
123 Fifth Avenue, New York, NY 10160, United States.
Opening Hours
Mon-Fri: 6am-10pm
Sat-Sun: 8am-2pm
Contact
Phone: +1 123-456-7890
Email: [email protected]
